Question to Oracle: Will Populist Media Campaigns toward Corporations Be a Major Threat?

ORACLE RESPONSE:

Yes. New media campaigns are starting to shape consumer-purchase and business-policy decisions of corporations. This new media is enabling blitzkrieg communications, including fake news, to the public by individuals, social groups, and political groups about the political, social, or economic attitudes of corporations or their senior executives. Those blitzkrieg communications about corporations and their products and services are likely going to increase and become more effective in the speed, targeting, and messaging. In the future a company’s identity, business reputation, and brand could be heavily influenced by the demographics, attitudes, and beliefs of company’s employees, particularly the senior executives. It’s very uncertain, how big populist attacks are going to become for corporations, particularly consumer-product/service companies, and it’s uncertain what can or will be done to protect a corporation’s identity and business activities from those attacks. But it’s critical for corporations to have a business policy for how it addresses political, social, and economic issues, whether and how it communicates about those issues, and how it will manage blitzkrieg campaigns against them.

RECENT SIGNALS OF CHANGE

New media is changing how people conduct their lives, including how they participate in their communities and the political process and how they make choices about the products they buy and services they use. Everyone now has endless opportunities to say something or act in some way. Each act provides the individual a feeling of satisfaction or pleasure, while the cost or risk to the individual feels small, unless you’re in China where the goal is to register every individual act and keep a tally. The influence of the new media is getting bigger and bigger.

  • Advertisers rushing to online, digital ads. Online, digital ad spending is beginning to approach TV ad spending. Newspapers are really suffering.
    • Digital ad spending is rapidly catching up and could soon be greater than TV ad spending. Global ad spending in 2017 is expected to be ~ $180 billion (33 percent of the total) in digital, online media and ~$220 billion (40 percent of the total) for TV. This compares to global ad spending in 2010 of ~$66 billion (16 percent of total) for digital, online media and ~$181 billion (or 44 percent of total) for TV ad spending.
    • An article in The Wall Street Journal on February 1, 2017 titled “Facebook’s Steep Wager on Online Video Has to Pay Off” noted Facebook’s revenue in 2016 is expected to increase 46 percent from the year before, but that this growth is going to “come down meaningfully” in 2017. The article indicated Facebook is betting on video, including Facebook Live, to play a much bigger role in the future. CEO Zuckerberg has apparently said he envisions the company becoming a “video-first” company.
  • Rise of live video
    • In January 2016 GoPro teamed with Twitter-owned Periscope to allow users to broadcast live from their GoPro devices connected to iPhones. Users have the ability to switch instantly between the GoPro and the iPhone’s video camera—i.e., each user can do two-camera live action shots.
    • Live video is the current big battleground for Facebook, Snapchat, Twitter/Periscope, YouTube, and many smaller startups. China has 200 live-streaming platforms. In September 2016, ii-Media Research predicted there would be over 300 million viewers of live streaming in China, or about half of China’s internet users, by the end of 2016. Source: “Cash Flows in China Live Streams,” The Wall Street Journal, 9/28/16, p. B6. Until recently TV and cable broadcasters exclusively broadcast live video. Live new media video is totally disrupting the traditional media industry.
    • In December 2016 China issued new regulations requiring foreigners to submit a formal application with the Ministry of Culture before they can post live-streaming videos from their smartphones and websites.
    • Another WSJ article on February 6, 2017 about the content of Snapchat’s registration filing for its initial public offering was titled “How Millennials Are Turning Snapchat Into the New TV.” Snapchat noted in the registration that its users view 10 billion videos a day.
    • In November 2016 The Wall Street Journal reported Amazon has been talking to major sports organizations like the National Basketball Association, Major League Baseball, and the National Football League about providing streaming live sports.
    • Online businesses are buying traditional media assets. High-quality content online will likely differentiate new media companies. In December 2015, Alibaba Group, China’s e-commerce giant, bought the South China Morning Post and all other media assets from the SCMP Group. Alibaba’s digital strength will enable the 112-year-old newspaper to become a global media entity covering China for readers around the world. While the Hearst Corporation’s Cosmopolitan magazine just announced it is teaming up with Snapchat to launch the Cosmo “channel” on Snapchat’s “Discover” newsstand.

Two big brothers: New Media Superstars and Government. An individual’s private life and work life are increasingly inseparable and increasingly visible to everyone, while at the same time governments and corporations are gathering more and more digital data everyone, including a lot of information about how individuals behave in a wide variety of circumstances.

  • Big data enabled computational politics. In December 2015, a database containing the records of 191 million US voters found its way onto the internet. Politicians and government agencies could target individuals with personalized messages. But this is not just happening in the United States. In Britain, the Conservative Party used targeted ads on Facebook to help win the general election in 2015.
  • Hangzhou’s local government is piloting a “social credit” system the Communist Party wants to roll out nationwide by 2020. The aim of the national social credit system is to “allow the trustworthy to roam everywhere under heaven while making it hard for the discredited to take a single step.” The plan for the system is to compile digital records of citizens’ social and financial behaviors to calculate a personal rating that will determine what services they are entitled to, and what blacklists they go on. A person can incur black marks for infractions such as fare cheating, jaywalking, and violating family-planning rules. The Economist notes “The scale of the data-collection effort suggests that the long-term aim is to keep track of the transactions made, websites visited and messages sent by all of China’s 700m internet users.” The Economist, “Creating a digital totalitarian state: Big data gives Chinese rulers new ways to monitor and control citizens,” December 17, 2016, p 21.
  • For most corporations, new digital media has become an important new channel of corporate communications, marketing, and selling the company’s products and services to millions of customers and potential customers. For many corporations—particularly new, high-tech ones—it’s the primary channel. A new book published in 2016, “Super-Consumers,” by Eddie Yoon of Cambridge University describes the importance and influence of the group representing ten percent of consumers that accounts for 30-70 percent of sales and almost 100 percent of “customer insights.” This high-passion group is defined by both its sales size and its attitude to the product. Facebook and Google are focused on developing strong relationships with their super-fans.
  • In a special report in The Economist, September 17, 2106, entitled “The rise of the superstars” Adrian Wooldridge described how high-tech companies become superstars by discovering niche markets and then scaling up as fast as possible. This “blitzscaling” is required to develop the necessary millions of customers to earn any money and prevent potential competitors from reaching those customers first. The article points out a downside of the emergence of superstars with global scale, namely the negative feelings they generate in the general population toward big business. One reason is a customer’s perception of being at the mercy of one company. Another is the emergence of superstars and the consolidation of industries result in unique, large relationships between the superstars and government. And because of those connections to government, the government policy preferences of superstars and the political connections of their business leaders are news information.

Social and political dynamics. Digital media communications is today’s means for creating political or social action.

  • ISIS might not exist without the internet and social media.
  • We are now experiencing chaotic pluralism where mobilizations spring from the bottom up, often reacting to events. Thousands of events are occurring each day, most of which don’t result in surge responses.
  • Collective action based on online postings leaves a big digital footprint. Governments can use this information to monitor protests and intervene when they feel it’s necessary. They can also identify and do something about the online activist leaders.
  • Most governments, particularly those with authoritarian regimes and some resources—like Russia and China—are investing heavily in web-based propaganda. These include social-media bots and other spamming tools to drown out real online discussions and “trolls” to act on their behalf in Western comment sections, Twitter feeds, etc. China authorities have an extensive censor system for blocking any comments or online postings.
  • A study at the University of Konstanz found that the internet tends to grow fast in countries in which the governments are concerned about the flow of information, but there is no evidence so far “that democracy advances in autocracies that expand the internet.”
  • It was reported in early February that Facebook and Google have active programs in Europe to combat “fake news”—the rapid spread of online misinformation—in upcoming important elections in France and Germany.

New Media Actions toward Corporations. An important new development is that opponents of a corporation’s business policy, its industry, its products or services, or even the politics or social positions of key executives are starting use this same new media infrastructure against the corporation. And given the potential speed, intensity, and potential impacts of the new media actions, this is critical business policy for every corporation to address and plan for.

  • The Trump election result stimulated a number of business boycott and support actions. A group called Grab Your Wallet identified after the election a number of stores that shopper should boycott during the Christmas holiday. Trump supporters are using Twitter to encourage consumers #buytrump or #buyivanka or asking people to boycott Starbucks stores because Starbucks Corp. pledged to hire 10,000 refugees. The success or failure of the various actions will be closely analyzed for lessons learned. The first analysis of Grab Your Wallet’s campaign indicated it had little impact on the targeted merchants’ sales.
  • In January 2107, Uber fell behind its much-smaller competitor Lyft in the Apple App Store after Uber app users deleted their accounts largely in protest over Uber CEO Travis Kalanick’s ties to President Trump. Kalanick then resigned from Trump’s business advisory council in the first week of February.
  • The CEO of Under Armour was criticized recently for remarks made in a television interview where he said he respected President Trump’s willingness to make bold decisions and said, “To have such a pro-business president is something that is a real asset for the country.” Some groups called for boycotts of Under Armour products and a financial analyst covering Under Armour’s stock downgraded his rating for the stock to “negative” from “neutral” saying “We believe the decision to express a view in today’s highly charged political climate was a mistake.” A week later the CEO announced he would publicly fight President Trump’s proposed travel ban, trying to mitigate the damage of his earlier comments.
  • President Donald Trump praised Boeing Co. on February 17, 2017 in a visit to a Boeing manufacturing plant in South Carolina. He also said, “This is our mantra. Buy American and hire American.” Boeing CEO has met a number of times with following Mr. Trump’s initial blast on Twitter in December 2016 against the cost of the new jets it will build to serve as Air Force One and threatening to even cancel the plan.

 

PLAUSIBLE DEVELOPMENTS WE MIGHT SEE IN THE FUTURE

New-media actions could be a major threat for corporations. At a minimum, corporations need to consider the range of possible campaigns they could face and develop plans for how they monitor new media activities and how they would respond to a major surge action affecting them.

More powerful new media actions likely in the future:

  • Larger online user bases will enable testing of thousands of models about the behavior of online social networks, including the movement of misinformation or fake news online.
  • The massive amounts of data about events and responses could enable people or organizations to become very effective in predicting or purposely triggering desired surge responses. In other words, new media campaigns may become much more effective.
  • More and more will be targeted at corporations.

Less privacy for corporate employees:

  • More information will be available online about each individual’s personal and work lives. A lot of that online information will be restricted, but an increasing amount will publicly accessible.
  • Government agencies, corporations, activist groups and the general public will likely increasingly seek personal information about employees of large corporations.

Nationalism and multinationals:

  • Most corporations are already readily identified with their original home country and not seen as independent of geopolitics. Those country-to-company alignments could become catalysts even more for new-media actions.
  • A multinational’s identity may become even more aligned with their home country’s policies and behavior, despite protests to the contrary.
  • Social campaigns on new media may influence foreign governments to discriminate more than they do today against multinationals based on nationality. Will China treat German companies different from US companies?
  • Issues for new media could be the locations of the company’s headquarters, political views of company executives, nationalities of work force, geographic footprint of the multinational, environmental footprint, etc.

New online rules and tools:

  • European efforts to help individuals to be forgotten may stimulate efforts around the world for individuals to be able to manage what information about them is available online.
  • Online media companies that search for, gather, store, or transmit personal data could implement new policies to protect an individual’s personal information online, minimize the ability of third parties to publicize personal information about an individual, and provide individuals the means for controlling what personal information is shown, including perhaps the ability to hide information already online.
  • Public opinion will likely vary significantly within each country, and from country to country, on how open and transparent the internet should be and what personal information, particularly about senior corporate executives, should be private and what protections should be provided.
  • Governments will likely impose new restrictions on how personal information can be accessed, transmitted, and used. Those restrictions could likely vary significantly around the world from tighter restrictions to fewer restrictions.
  • New tools and technologies for protecting an individual’s online personal information online or identifying an individual online may develop.
  • Applications may develop for the Dark web so an individual’s online personal activities remain hidden.

For companies that sell consumer products or services:

  • They could experience significant new media actions based political, social, or work activities of their senior executives.
  • An executive’s social and political identity could increasingly be a factor in corporate brand strength and reputation and vulnerability to populist action.
  • With the heightened publicity, discrimination lawsuits by individuals often employees against corporations may increase over issues of employee nationality, religion, language, hiring of foreign legal residents, etc.

Corporate affairs, identity, and brand management:

  • Corporations large and small and not just consumer companies will most likely need new business policies, marketing strategies, and corporate affairs capabilities for navigating a business environment where customers and users overnight can be turned off or on in response to new media surges, stimulated by external events or outside agents, friend and foe.
  • New corporate affairs capabilities—reaction time (time to get in front of an issue), crisis management, managing the information flow, use of new media tools, participation of more employees in social media responses, monitoring of employees’ social media and online activity, use of live video will likely be required
  • Managing the risks and opportunities from new-media actions will require corporations to spend more resources on corporate affairs, identity, and brand management.
  • Corporations may need to develop a new business policy with regard to corporate positions on social and political issues and how corporations should participate in political or social processes related to those issues. Should corporations attempt to remain neutral on social and political issues because of the risks, participate more strongly on social and political issues, or what.
  • New corporate policies about employee behavior outside the workplace or online may be needed, even if only to reaffirm no restriction.
  • New corporate policies may be required for executives’ social media postings.
  • Executives could be required to sign morals clauses with their employers—like pro athletes, entertainers, and newscasters do now—to help protect their employer in the event the executive engages in reprehensible behavior or conduct that may negatively impact his or her public image and, by association, the public image of the corporation.
  • We might also see reverse morals clauses where executives protect their personal reputations against actions or behavior of an employer that negatively impacts the executive’s public image.

 

Are the Chinese government and Chinese Multinationals in Cahoots?

ORACLE’S RESPONSE

Absolutely. It’s China’s system. Every Chinese stakeholder—government agency, Chinese company, and Chinese citizen—contributes in the global struggle that is not a game. The government plays a central role in shaping every stakeholder’s long-term goals, in setting economic and industrial priorities, in nurturing and protecting domestic companies, in creating opportunities for Chinese companies to become industry world leaders, and in shaping a world order that favors the Chinese. The keys of the strategy are for the Chinese government to enlist each stakeholder in the effort, create an unlevel domestic playing field so competitive that the Chinese companies that emerge are potential global leaders when they go abroad, and provide strong direct and indirect support to Chinese organizations competing in strategic industries.

Since a critical feature of global industrial markets is how rapidly situations can change, researchers, companies, and investors around the world are in an unrelenting struggle to learn and adapt rapidly. If they don’t, they won’t succeed. The Chinese government/industry system enables the country to stay focused on long-term goals, while actively supporting various parts of the system to prevail in the strategic markets that are constantly changing interactively complex, non-linear, and chaotic. The Chinese multinationals contribute by taking risks in the foreign markets and using the Chinese government’s offered support. This decentralized approach for competing in many complex markets is not unlike the US Army’s doctrine for planning and executing operations against insurgencies in the Middle East and Africa.

With this coordinated system, in the next ten years Chinese multinationals could replace American multinationals as the face of global capitalism.

RECENT SIGNALS OF CHANGE

Recent signals of this integrated Chinese government and multinational system and their overseas potential include the following:

Private (non-state) Chinese multinationals grow up in a crony-capitalistic system that shapes their organization, business practices, and foreign growth objectives. They ultimately owe an allegiance to China. Increasingly, their key shareholders are state-owned organizations.

  • In a recently published book, China’s Crony Capitalism: The Dynamics of Regime Decay, the author Minxin Pei, a professor of government at Claremont McKenna College in California, describes how the state decentralized the rights of control over state property to local officials, but left the rights of ownership murky. According to the author, the Chinese state holds the residual property rights of maybe half of the new worth of the China economy. This has led to a system of corruption at every level of the government/economy, an absence of a system of checks and balances, and the motivation of political officials to keep the system in place. In a crony capitalist system it’s awfully difficult for any private Chinese corporation to grow without local politician support; successful corporate leaders learn how to thrive in this environment. All Chinese corporations must grow up playing with a different set of rules than what western corporations grow up playing with.
  • A Washington Post article on December 30, 2016, entitled “China’s $9 billion effort to beat the U.S. in genetic testing,” described China’s effort to become a world leader in the use of genomics and an example of a Chinese’s company’s advanced DNA technology being used to help an American child in Boston. The article noted China is “battling for dominance in innovation and science that is more likely to determine the economy of the future” and believes “[genetic testing] technology could prove as transformational as the Internet.”
  • In the past year ending in September 2016, two state-owned investment funds have become top-10 shareholders in 39 percent of listed companies in China, according to UBS Group AG, which analyzed the shareholdings. (Interestingly, in Japan the situation is similar: According to The Wall Street Journal about 30 percent of all the companies in Japan’s three main equity indexes now have Japan’s central bank as one of their top ten shareholders. Six years ago, the Bank of Japan’s equity presence was “trivial.”)
  • A recent study by Fitch Ratings, Moody’s, and Standard & Poor’s showed state-owned Chinese enterprises received more generous lending terms from banks than private firms, largely because of the perception that the state will stand behind the state-owned enterprises.
  • An analysis by Wind Info in November 2016 indicated almost 14 percent of listed, nonfinancial companies’ profits are attributable to Chinese government support. And that’s up from 5 percent six years ago.
  • Private Chinese firms often have government shareholders, and approximately 11 percent of their profits come from the state.
  • Priority sectors, even if they’re doing well, get government support. Subsidies to China’s car manufacturers have grown 50 percent since 2010. Approximately 19 percent of Geely’s gross profits over the past five years are government subsidies and grants.

China’s domestic markets are complex, very messy affairs and Chinese business models are evolving in response to the dynamic conditions. The complex relationships with government organizations are changing and manufacturers are relying less on foreign inputs in domestic-manufactured products. China’s economy is shifting from a labor-intensive manufacturing to higher-tech industries and services.

  • President Xi wants to put politics (federal dictates) back in command, but progress against corruption and local deviation from federal policy has been slow. Market forces, local governments, and corruption often wield more power over corporate actions.
  • Chinese manufacturers are buying more raw materials and components from domestic suppliers rather than from abroad. The portion of foreign inputs in China’s exports has fallen from over 40 percent in 1995 to less than 20 percent in 2015. The annual value of China’s high-tech and new-tech imports has been slowly falling since 2013.
  • In 2015 services generated 50 percent of China’s GDP, up from approximately 40 percent in 2000; while industry generated a little over 40 percent of GDP in 2015, down from about 45 percent in 2000. Official unemployment rates have been notably steady at around 4 percent for many years, but those figures don’t reflect reality because they exclude migrants from rural areas.
  • China’s domestic demand for high-tech products has grown so rapidly that in some markets new products are being developed and introduced first in the world in China. For example, China is leading the adoption of virtual reality. Chinese companies will be able to leverage initial customer sales and experiences to become the market leaders in the G-20 countries they first enter.

The Communist Party is continuing to assert strict control over the political/economic/social system.

  • Hangzhou’s local government is piloting a “social credit” system the Communist Party wants to roll out nationwide by 2020. The aim of the national social credit system is to “allow the trustworthy to roam everywhere under heaven while making it hard for the discredited to take a single step.” The plan for the system is to compile digital records of citizens’ social and financial behaviors to calculate a personal rating that will determine what services they are entitled to, and what blacklists they go on. A person can incur black marks for infractions such as fare cheating, jaywalking, and violating family-planning rules.
  • China continues to limit the ability of Chinese affiliates of the Big Four accounting firms (Deloitte, PwC, EY, and KPMG) to share documents about Chinese companies publicly traded on US stock exchanges with the US Securities and Exchange Commission.
  • China is implementing new rules for nonprofits in the country. The types of activities that the nonprofits can participate in are prescribed—not everything is allowed—and foreign nonprofits that are allowed to operate will be tightly monitored and controlled.cropped-dsc_0083.jpg

Despite being the world’s second largest economy, China still dictates the participation of foreign-owned corporations in China to best serve Chinese consumer needs, transfer knowhow and capabilities to Chinese companies, and stimulate local companies to become world-class leaders.

  • After rejecting battery-operated cars—in favor of hybrids and fuel-cell vehicles—China is forcing Toyota into electric/battery cars. China is the world’s largest car market and new regulations will penalize car manufacturers that produce an insufficient number of electric, plug-in hybrid, and fuel-cell models. By 2018, such cars must account for 8 percent of the maker’s production, and the percentage will rise from there. (Sounds like totalitarian California.) It doesn’t look like Toyota will meet the deadline.
  • Didi Chuxing’s acquisition of Uber’s China business will essentially preserve China’s ride-hailing market for Chinese companies. Uber probably discovered this is the outcome the Chinese government wanted to happen.

In 2016, China made pledges to create a level playing field for foreign and domestic investors. But will it? China has a long list of industries in which foreign investment in the country is either restricted or off-limits and where Chinese companies are provided direct support. Time will tell if this one-sided policy will change.

  • After two decades Beijing is now considering whether to let Goldman Sachs and J.P. Morgan Chase operate investment banks in China on their own. Other foreign banks would soon follow. But the opportunity may no longer be that attractive. The closed market allowed China banks to develop large balance sheets, develop close relationships with corporate Chinese clients, and become formidable competitors. Chinese banks had a 10 percent share of investment banking revenue in Asia, excluding Japan and Australia, in 2006; in 2016 that share has increased to 61 percent of a much larger market. Although US banks have invested heavily in the region, their share has declined from 43 percent in 2006 to just 14 percent in 2016.
  • Interestingly, China has become a more attractive place to seek legal action for companies that accumulate patents for litigation and licensing purposes. Canadian patent-licensing firm, WiLAN Inc. filed a lawsuit against Sony Corp. recently in Nanjing, alleging that the Japanese company’s smartphones violated WiLAN’s wireless-communication-technology patent. The Chinese government has been strengthening its patent laws and China’s courts have developed rapidly over the years, driven largely by Beijing’s objective to promote homegrown technologies and protect the increasing number of patents Chinese companies own. In China, lawsuits are less time consuming and costly than in the United States—the normal venue for such suits. Germany is another favorite international venue for these suits.
  • International companies will be open to the new opportunities being developed by the Chinese. General Electric Co. recently announced it wishes to develop new sales in industrial equipment in developing countries by piggybacking China’s push to open more markets to Chinese companies, particularly President Xi Jinping’s initiative, “One Belt, One Road,” focused on roads, ports, and other infrastructure in some 65 countries.

It’s tough for Chinese companies to expand abroad. For the most part, China’s large high-tech companies currently have only small overseas presences. Part of the reason for not being more successful is Chinese companies have tried to enter developing-economy markets first before expanding into developed-economy markets.

  • For high-tech markets, emerging market demand simply isn’t there yet. As an example, app developer Cheetah Mobile has over 600 million monthly active users, 79 percent of them overseas-mostly in India and Indonesia. But its overseas sales still account for a small portion of its overall sales.
  • Huawei has been an exception. Led by its founder, Ren Zhengfei, China’s Huawei Technologies has expanded rapidly in the global market for telecom gear and smart phones, and despite market barriers in key markets like the United States, Huawei’s revenue doubled to $60 billion in the last five years. Mr. Ren laid out an intense management philosophy when he founded the company in 1987 and Huawei employees’ dedication to the company today stands out among Chinese companies.

Leading China-market competitors are using different strategies. The Chinese government is a factor in many strategies.

  • General Motors started selling Chinese-built Buick’s in the United States in late spring 2016. The Buick Envision is built by Shanghai GM, a joint venture with SAIC Motor Corp, but was designed by GM in Michigan. The Envision is one of Buick’s top sellers in China. Made-in-China cars aren’t expected to become a big part of overall US car sales because manufacturers historically have found it more profitable to build cars where they are sold. But with China’s car factory capacity now at 40 million cars per year, it may be much more practical (and profitable) to simply build all cars in China.
  • Market access/cybersecurity problems produce foreign corporate allies. Microsoft and Chinese company Huawei Technologies just announced their joint support of the EastWest Institute, a nonprofit focused on encouraging open discussions of cyber security issues and new information technology products. Microsoft is facing the antitrust heat from Chinese regulators while Huawei can’t compete for US telecommunications-equipment opportunities because of US government concerns over cyberspying.
  • In September 2016, Nvidia Corp. of Santa Clara, CA, and Chinese internet firm, Baidu Inc. announced a partnership to develop a self-driving car. Baidu is already testing self-driving cars in China and recently received approval from California regulators to test its self-driving cars there.
  • In October 2016, Jack Ma of Alibaba and Steven Spielberg of Amblin Partners formed a partnership, Holding Ltd., to help Amblin distribute its movies in China and enable Alibaba to become a bigger part of Hollywood’s production and distribution ecosystem.
  • The number of acquisitions by Chinese companies is taking off. The acquiring company may pay a premium, but it can develop a strong market share quickly. But acquisitions are subject to many government agencies’ approvals.
    • The Dalian Wanda Group acquired Legendary Entertainment in January 2016 and has pending deals to take over Dick Clark Productions and Carmike Cinemas Inc. to become the largest movie exhibitor in the United States. It already is the largest exhibitor in the world. While the media industry is closed to foreign companies in China, the movie industry in the United States is not closed to Chinese companies. Senate Minority Leader-elect Charles E. Schumer (D-N.Y.) said China’s investments in U.S. industries, including film, deserve a more critical look from Washington regulators. China’s protectionist policies, he said, have put American companies at a significant disadvantage in the world’s most populous country, even as Chinese companies like Dalian Wanda Group reap the benefits of the U.S.’ open market. “I am concerned that these acquisitions reflect the strategic goals of China’s government and may not be receiving sufficient review.”
    • The Chinese conglomerate, HNA Group, that has China’s biggest privately held airline, hotels, supermarkets, etc. has agreed to spend $20 billion this year to buy 25 percent of Hilton Worldwide, the aircraft-leasing arm of CIT Group, the US computer-logistics company Ingram Micro, and the Radisson and Country Inns & Suites chains—some of these deals are pending.
    • A key feature of many Chinese investments in foreign markets is the quid-pro-quo to have an offsetting benefit in China. The HNA Group bought the Hilton stake from the US private equity firm Blackstone Group LP. Is it coincidental that Blackstone Chief Executive Stephen Schwarzman made a $100 million donation in 2013 from his personal fortune to fund a scholarship program modeled after the Rhodes Scholarship to bring 200 mainly US students to China every year?

China’s government is quick to protect Chinese corporate interests when foreign governments or regulators take positions against those interests. China recently responded to suggestions in the United States (including Trump) and European Union that they—the US and EU—will take actions to punish those that benefit from Chinese subsidies and discourage Chinese companies from dumping.

  • The number of trade remedy cases against China by G-20 members has been steadily rising since 2010. In 2016, trade with China became a hot political issue in the presidential campaign.
  • The China government continues to support state-owned companies in becoming national champions in global industrial markets, even if those companies remain inefficient and showing signs of getting worse. In September 2016, China’s two largest steelmakers, Baosteel Group and Wuhan Iron & Steel Group, or Wisco, announced their plans to merge. If the government adds a couple more mills to the merger, the new company will become the world’s largest producer, topping Luxembourg-based ArcelorMittal SA. The government expects the new firm to trim excess production capacity and compete in international markets.
  • The Chinese government links international policies and economic opportunities in its foreign relations. Australia’s Liberal government announced in October 2016 that it wouldn’t be conducting freedom-of-navigation patrols in the international waters of the South China Sea, effectively ceding control of the Sea to China. Sixty percent of Australian trade moves through the Sea. Chinese companies are investing in Australia, while China is the biggest buyer of Australian commodities.
  • Chinese takeover deals (44 each) in Germany in 2016 so far are worth more than $11.3 billion. That’s more than the previous 14 years combined. Germany’s openness to Chinese investment is changing; German government officials are trying to limit the acquisitions, reviewing proposed acquisitions more closely, and saying no to some. After Germany withdrew its approval on security grounds for a $736 million purchase of German chipmaker Aixtron SE by China’s Fujian Grand Chip Investment Fund LP. Chinese government officials immediately complained about Germany’s protectionist tendencies. German officials then complained about investment reciprocity in China, in effect saying, “We’ve always been open to foreign investment, but you haven’t been.”
  • The UK government approved a contract for Huawei to supply equipment for Britain’s telecoms infrastructure. But recently, the new Prime Minister, Theresa May, delayed approval of a nuclear power plant to be part-funded by Chinese investment. Xinhua, China’s official news agency, immediately commented that ditching the nuclear plant would create repercussions for Britain and British companies elsewhere.
  • A Global Times—a Chinese state-run publication— editorial predicted China will punish American companies if Trump follows through with his pledge to get tough with “cheating China. It said, “China will take a tit-for-tat approach . . . A batch of Boeing orders will be replaced by Airbus. US auto and iPhone sales in China will suffer a setback, and US soybean and maize imports will be halted.”
  • The EU is debating whether to grant China “market economy status,” which would potentially make it harder for the EU to protect its industries from what it deems unfair trade practices by Beijing. China’s government will likely threaten retaliation if the EU doesn’t grant market-economy status to China.

PLAUSIBLE DEVELOPMENTS WE MIGHT SEE IN THE FUTURE

The system of cooperation and collaboration between Chinese government agencies and Chinese multinationals will evolve as the number of expansion strategies get used and tested in the dynamic overseas markets, China’s economy matures, and the global order and China’s role in it changes. Global markets will operate less openly. G-20 countries will build up their trade-restriction policies. We can expect to see many of the following outcomes.

Globalization

  • Global trade could continue to grow in the next ten years, stimulated by the wide-ranging activities of Chinese multinationals.
  • By 2030 maybe 40 percent of the Fortune 500 will be based in emerging markets, compared to 26 percent in 2015.
  • There could be a massive shift in control of global markets from West to East.
  • On the other hand, globalization trends could stall if Western countries impose major trade barriers and severely restrict the activities of unfriendly-nation multinationals on security grounds.

Over the next ten years the Chinese government will continue focusing on strength and perpetuation of the Communist Party regime. Still plausible, but maybe less likely is for the government to focus largely on protecting the country’s territorial integrity and enhancing the wellbeing of the Chinese population.

The Chinese government will be trying to increase its surveillance and control of its citizens. Perhaps the Chinese government will gain access to DNA data of its citizens for its social-credit system. The Washington Post article about China’s investment to beat the US in genetic testing noted the “vast warehouses of genetic information” that will be created.

China’s priority going forward will likely be to continue protecting domestic industries and Chinese multinationals and not to overhauling the Chinese system to make it more market oriented.

The Chinese government will also continue to maintain a level of authority over every Chinese corporation—state-owned or not—and every move by a Chinese corporation in a foreign market will provide the Chinese government an additional presence overseas.

China government’s active role overseas will continue. The system will provide results.

  • China’s government will actively encourage Chinese multinationals to compete in the largest markets in the world, particularly strategic ones, and become global market leaders.
  • The government will encourage Chinese companies to try and dominate commodity supply chains to protect China’s future access to commodity resources, like the United States has protected the world’s access to Middle Eastern oil.
  • At the same time, the China government will actively combat protectionist measures imposed against Chinese corporations.
  • China will continue to use domestic-market subsidies, access to low-cost financing from state-owned banks, etc., and new strategic initiatives like President Xi’s “One Belt, One Road” to help Chinese companies become global leaders.

Chinese Multinationals Going International

  • Over the next ten years the number of investments by Chinese firms will increase steadily in all the G-20 major economies and stimulate increased global trade from which everyone will benefit.
  • Leveraging their protected market positions in China against foreign competition, Chinese multinationals will blitzkrieg the United States and European countries to develop market share rapidly.
  • Chinese commodity producers will lead the way. As the demand for commodities begin to grow again and as prices increase in the next two years, Chinese commodity producers and product manufacturers will expand rapidly into G-20 countries. They will buy existing producers and distribution companies, taking advantage of their weakened financial states because of the commodities slump.
  • Chinese companies will operate in any country as long as their staff is reasonably safe and they get paid—North Korea, Russia, South Sudan, Venezuela, the United States, Iran, and Congo—no problem. American and European firms will continue to be limited by national laws, international sanction, and business standards for activities such as environmental management.

The partnerships between the Chinese government and Chinese multinationals will rapidly gain more experience in penetrating foreign markets and will likely become more effective in entering and competing in developed-country markets. The Chinese companies with their government sponsors will eventually dominate in many of those markets.

Chinese multinationals could replace American multinationals as the face of global capitalism. Chinese multinationals in the next ten years could become the global leaders—displacing the US and European ones—in many industries. Given recent signals of change, plausible outcomes range from a dynamic global trade realm with Chinese multinationals acting as leaders to an ugly global business environment where governments act to support national champions and restrict the opportunities available to foreign competitors.

  • G-20 multinationals will partner or merge with Chinese multinationals as opportunities arise. Some interesting East-West combinations could result.
  • Chinese companies will challenge and surprise many in a number of global markets. For example, US, German, Japanese, and South Korean firms dominate the global car and truck manufacturing industry. That could quickly change with one or two acquisitions or the emergence of a new type of car manufacturing organization (like Tesla) in China.

The United States and European Governments

  • The number of proposed deals involving Chinese multinationals that must be approved will increase dramatically in both the United States and in Europe. Individually each deal appears rational and is hard to dispute under the country’s commerce laws, but collectively they suggest structural shifts might occur if they all are allowed to go through.
  • The explosion in number of proposed deals could overwhelm the G-20 government bureaucracies and market regulators. Governments may struggle to review and evaluate the deals in a consistent manner.
  • G-20 countries will dedicate more authority and resources to government offices to manage the growth of Chinese multinationals in their countries. Given the Chinese companies’ inevitable ties to Chinese government officials, security concerns and unfair government subsidies will be most often cited.
  • European Union markets will be particularly vulnerable to Chinese competitors because European competitors are already not dominant in many industries. EU authorities might encourage large foreign investment from Chinese companies or fight it, or do both. Given nationalism trends in the EU, Chinese companies may not be welcome; but given the unemployment problems, outside investment will be very welcome.

The aggressiveness of the Chinese companies and the Chinese government’s uncooperative approach in helping Chinese companies compete globally will likely spark large anti-trade sentiments in North America and the EU, create major political and security issues for G-20 governments, and force a variety of penalty and protectionist policies to be implemented.

The business climate in G-20 countries in general will become more nationalistic.

  • Business practices in the next ten years and the business leaders we follow will often be Chinese, and the business culture and competitive practices in G-20 countries will evolve. Just like there’s a Silicon Valley model based on the emergence of the online companies, there will be an East-West model that reflects the cultural, economic, and business norms of China.
  • Crony capitalism will remain strong.

The Era of the Multinational

FORESIGHT

The world is about to see the greater presence of multinationals, particularly from emerging-economies like China. While resistance to immigrants and foreign companies today is rising in many countries, the overall volume of cross-border flows of products, services, money, and digital information is increasing, and we’re entering a phase where foreign multinationals are going to have more influence on the economic health of every country. Much of the multinational growth will be from Asian companies. National governments will struggle to develop policies for the more dynamic global economy that will encourage the multinationals’ investments in their countries, get them to bring new technologies, products, and services, and yet hold them accountable for their actions, behavior, and negative outcomes. And the governments will make many policy mistakes in accommodating the increased activities. Given the size of the multinationals and the sectors of the economy they shape, mistakes by the multinationals and government policies could be very expensive for everyone.

RECENT SIGNALS OF CHANGE

The role of multinationals in national economies appears to be increasing, and countries are leery of it. Digital globalization and the growth of cross-border supply chain networks are increasing the competitiveness of international companies around the world. Countries are reacting with a range of new policies to the perceived multinational threats and opportunities. Key signals that a new era of the multinational may be coming include:

  • Cross-border production, investment, and innovation by multinational corporations have been key drivers in the world’s economic growth since 1990. According to the World Investment Report 2015 by UNCTAD, multinational affiliate sales as a share of world GDP more than doubled from 1990, increasing from 25 percent in 1990 to 50 percent in 2014. This extraordinary activity of multinationals has transformed the economies of developed and developing countries, changed dramatically where and how commerce is done, and affected the dynamics of local and global markets. When multinationals set up operations in a foreign country, they are taking steps to compete in a local complex, dynamic environment that requires local information gathering, direct access to best-available local resources, and operational decision making to be as flexible as what the local competitors can do. In addition, setting up locally helps avoid trade and regulatory barriers to foreign companies.
  • The McKinsey Global Institute report on digital globalization, published in February 2016, highlighted the dramatic changes in global flows because of cross-border digital data flows.
    • Traditional global flows of goods, services, and finance are generally increasing, but have declined relative to GDP, from 53 percent of GDP in 2007 to 39 percent in 2014.
    • Emerging economies are now counterparts on more than half of global trade flows.
    • But cross-border bandwidth usage increased from 4.7 Terabits per second (Tbps) in 2005 to 211.3 Tbps in 2014, a 45x increase and McKinsey estimates data flows now impact world GDP more than global trade in goods does. This is because digital platforms with their near-zero marginal costs of communications and transactions across borders enable faraway buyers and sellers to find each other and conduct business cheaply and efficiently.
    • A new breed of multinational, the micro-multinational, can now expand overseas quickly and cheaply, enabled by global internet platforms like Amazon, eBay, Facebook, PayPal, and Kickstarter. At the end of 2015, the user bases of Facebook (1,590 million), YouTube (1,000m), WhatsApp (1,000m), WeChat (650m), Alibaba (407m), Instagram (400m), Twitter (320m), Skye (300m), and Amazon (300m) were of the same scale as the world’s most-populated countries China (1,370 million), India (1,314m), United States (321m), Indonesia (256m), and Brazil (206m).
  • Despite the stimulus from increasing cross-border flows, many governments still limit the participation of foreign owned corporations to preserve local markets for local companies.
    • At the recent G-20 summit in China at the beginning of September, China faced much criticism for limiting inward investment while large state-controlled and non-state controlled Chinese companies, the beneficiaries of protected markets, are able to invest freely overseas.
    • In September 2016, J. P. Morgan Chase became one of the few international investment firms approved to operate a wholly owned investment company in China. How long has it taken? This license was issued shortly before the beginning of the G-20 summit on economic matters.
    • Market access/cybersecurity problems produce foreign corporate allies. Microsoft and Chinese company Huawei Technologies just announced their joint support of the EastWest Institute, a nonprofit focused on encouraging open discussions of cyber security issues and new information technology products. Microsoft is facing the antitrust heat from Chinese regulators while Huawei can’t compete for US telecommunications-equipment opportunities because of US government concerns over cyberspying.
    • In August 2016, the Committee on Foreign Investment in the U.S., or CFIUS, a Treasury-led panel, gave the go-ahead to state-owned ChemChina’s purchase of Swiss-firm Syngenta, which supplies about one-fifth of the world’s pesticides and about 10 percent of the soybean seeds to US farmers. When completed, this $43 billion deal would be the biggest overseas deal by a Chinese company.
  • In the last ten years, the incomes of most households in advanced economies have been flat or fallen. According to a McKinsey Global Institute report, 65-70 percent of the advanced-economy populations were in groups with flat or declining real income in the period 2005 to 2014. The percentages ranged from 97 percent in Italy, to 81 percent in the United States, to 63 percent in France, and to 20 percent in Sweden. It’s not surprising that social and labor issues are rising in the advanced economies. More immigration and successes of foreign-owned corporations create hot buttons for politicians and government officials to address.
  • The investment opportunities in Europe are so bleak European companies have recently been able to borrow money at negative interest rates. French company Sanofi SA and German company Henkel AG raised more money from bond sales recently than they will have to pay back when the debt matures in a few years. The bonds were priced with a yield of minus -0.05 percent.
  • As the influence of multinationals increases in countries, government resistance to that influence appears to increase as well.
    • European government agencies are trying to protect European markets from being dominated by foreign-owned multinationals. The European Commission recently ordered the Republic of Ireland to collect $14.7 billion in unpaid taxes from Apple. The order appears to be an effort by the European Commission both to force Ireland to increase its low corporate tax rate of 12.5 percent and to grab back some of the cash generated by Apple from sales in the European Union. In another move, the European Commission is planning to propose EU-wide rules to give European publishers new rights to seek payment from online news aggregators like Google.
    • A recent US Treasury white paper claims the European Union’s competition commission is “targeting U.S. companies disproportionately.”
    • Anti-foreign company sentiments work both ways: Volkswagen’s $19.4 billion settlement for its diesel-emissions contraventions is significantly higher than GM’s $900 million fine for concealing an ignition-switch defect tied to at least 174 deaths.
    • Didi Chuxing’s acquisition of Uber’s China business will essentially preserve China’s ride-hailing market for Chinese companies. Uber probably discovered this is the outcome the Chinese government wanted to happen.
  • Governments are advancing proposals to make big business, including multinationals, better citizens where they operate.
    • The US Security Exchange Commission is re-evaluating its disclosure rules for public companies, including whether to require mandatory disclosure of risks related to climate change. A task force of the Financial Stability Board of the G20 countries will soon issue a report with recommendations on how companies in different industries should disclose financial risks posed by climate change.
    • Shortly before she took over as UK’s Prime Minister in July 2016, Theresa May proposed to reform the governance of big business by including employee representation on boards, “I want to see changes in the way that big business is governed. The people who run big businesses are supposed to be accountable to outsiders.” She also called for a protective industrial strategy that would defend important sectors from foreign takeovers.
  • A new phenomenon is the rapid growth of emerging-market multinationals, particularly from China, around the world. Their methods and skills in operating as a multinational vary widely.
    • Wall Street Journal article on September 9, 2016 about a stockpile of one million metric tons of aluminum, worth about $2 billion and representing about 6 percent of the world’s total inventory, stored in a remote desert location in Mexico, that appeared to be owned by China Zhongwang Holdings Ltd., owned by the billionaire Liu Zhongtian. It appeared Zhongwang Holdings was trying to evade US tariffs imposed by the US Department of Commerce for selling aluminum overseas while receiving subsidies in China by routing the aluminum through Mexico to disguise its origins.

PLAUSIBLE OUTCOMES

Much is uncertain about the future for multinationals; many factors will affect their investment and location decisions. A big factor will be the general health of the global economy and the location of new market opportunities. Important factors include how nationalism trends will play out in the advanced economies and what new government policies to open or close domestic markets to multinationals will be enacted. Other factors include how aggressive will state-controlled and private Chinese multinationals be in foreign markets and how will the energy supply and demand situation evolve around the world. Given these factors, the following are plausible but uncertain developments.

  • Markets will increasingly be connected. Despite national governments’ concerns about domestic unemployment and failures to implement new free-trade agreements, global cross-border flows could increase significantly, driven by the ever-expanding global access to the internet and the competitive efforts of multinationals to increase market share. McKinsey’s report on digital globalization estimated cross-border bandwidth usage per year will increase about 9 times in the next five years.
  • Foreign multinationals are going to have more influence on the economic health of countries. In most countries around the world, multinationals will be increasingly important. Their number and penetration of local markets will expand.
  • The dominance of Silicon Valley companies in high tech markets could wane. High-tech emerging-economy companies, particularly from China, will begin to assume market leader positions in several industries.
  • The dominance of natural resource suppliers from advanced economies will be replaced by the dominance of natural resource suppliers from developing countries. See the recent post entitled, “Who Will Do Well After the Global Commodities Glut?”
  • Multinationals will become the world’s experts in resilient or adaptive strategy for complex environments. To compete effectively against multinationals and local companies in tens to hundreds of local markets, multinationals will become increasingly sophisticated in the strategies, governance, and processes for information gathering, decision-making, and execution in dynamic, complex environments. See the recent blog I posted on the US Army’s new doctrine for fighting insurgents in urban environments that is a framework for an adaptive strategy.
  • The era of the multinational may not happen if multinationals can’t handle cyber risks. With the greater dependence on digital networks and systems, multinationals will be continually vulnerable to cyber attacks. Most likely multinationals and governments will both invest significant resources to protect digital data and thwart cyber attacks, and global integration won’t be slowed. But cybercrime will be a major industry, and some multinationals will experience catastrophic losses.
  • The fate of many multinationals will be tied to cyber relationships with their home countries. The cyber relationships between many multinationals and their home country governments will be strong, although often obscure. It will also be hard for many companies to effect digital independence from the home country government.
  • An interesting decision is whether a multinational can or should align themselves with their home-country identity. Some will do so for a variety of reasons, but over time as they grow many will distance themselves from close association with their original home government.
  • Cross-border mergers and acquisitions will be key feature of the global economy as multinationals adjust their portfolios in response to the changing market and government-policy conditions.
  • Due to social unrest and political tensions in North America and Europe, new free-trade agreements will be difficult to pass and implement in the next ten years. The existing global mechanisms for encouraging free trade and discouraging domestic subsidies will be considered effective enough.
  • The number of large financial penalties on foreign multinationals will increase for fraud, human life and property damages, or simply being in the wrong place at the wrong time will increase, perhaps substantially in response to political pressures to punish large foreign multinationals taking advantage of the country’s good will.
  • Bilateral relations will be severely tested when one government severely cripples a multinational from another country. Some governments will intervene to protect their multinational and the jobs, tax payments, and other benefits accruing to the country from the multinational’s success. (Can I contract with Russia’s military to hit that country?)
  • Seeing the growing influence of multinationals in their economies, governments could push new policies to make multinationals more accountable for the social costs of their products, services, and operations wherever they operate.
  • Governments could push for global standards or systems for business taxes, environmental regulations, climate change risks, and shareholder, board, and management governance.
  • As European companies struggle to compete with American internet platform companies and new Asian juggernauts for local revenues, European authorities will implement policies to protect local companies, exact large financial penalties on the multinationals, and reduce the influence and dominance of US multinationals.